SHIPPING
All orders ship from Lennox Head, NSW. Orders dispatch within 1–2 business days.
Standard shipping: rate shown at checkout. Express available. Free standard shipping on orders over $40.
Delivery estimates are shown at checkout based on Australia Post timeframes for your postcode.
We currently ship within Australia only.
RETURNS
30-day satisfaction guarantee, from the day your order arrives. Not happy with the clean? Email us for a full refund of your pack — we may ask what you cleaned so we can improve.
Change of mind? Unopened packs returned within 30 days get a full refund; buyer pays return postage.
Arrived damaged? Send a photo within 7 days of delivery and we'll replace it — no need to post anything back.
Questions? Use the contact page and a real person will sort it within one business day.